Our work is largely seasonal, with administrative support centered around the winter planning months and active tour roles running through the summer. We are looking to connect with reliable independent contractors and freelance specialists to support our upcoming season, including a detail-oriented Virtual Assistant, an on-call Tour Driver, a Rotorua-based Commercial Caterer to create hearty rider meals, and an experienced Bike Fleet Assistant handle seasonal bike detailing, safety checks, and basic maintenance.
Reservations Administrator
Company: Track & Trail Cycle Adventures
Location: Rotorua (Flexible – Can be based anywhere in the Bay of Plenty or Waikato)
Hours: Part-time, seasonal work, totaling approx. 175 hours per year
Pay: $32.50 per hour plus GST (if registered), paid on invoice
About Us:
Track & Trail Cycle Adventures specializes in creating awesome multi-day cycling experiences across the stunning trails of New Zealand’s central North Island. We are passionate about showcasing the region’s natural beauty, cultural heritage, and unique attractions.
The Role:
We are seeking an independent Freelance Administrator or Virtual Assistant to provide seasonal booking support on an as-needed basis. This is an ideal contract for someone with experience in the tourism industry who thrives on ensuring every detail is accounted for. You’ll be responsible for managing bookings, coordinating with accommodation, hospitality and transport providers and helping us deliver seamless and memorable experiences for our clients (cyclists).
Key Responsibilities:
- Guest List Management: Maintain and update guest lists using Excel, ensuring all details are accurate, including contact information, payment status and special requirements.
- Accommodation & Vehicle Bookings: Coordinate and confirm accommodations and vehicle hire for each tour, adjusting as necessary and confirming all arrangements before the tour begins.
- Additional Administrative Duties: Add new clients to our Mailchimp list for future communications and escalate inquiries to the owner as needed.
About You:
- Tourism Booking Experience: Proven experience in booking group accommodations and arranging hire vehicles.
- Attention to Detail: Strong organizational skills with a keen eye for detail, ensuring nothing is overlooked.
- Flexible and Adaptable: Able to manage your time effectively.
- Hardware: BYO computer and mobile phone.
- Software: Proficient in using email, WhatsApp, MS Word and MS Excel.
Why Contract Join Us?
- Flexible Work Environment: Work from anywhere in the Bay of Plenty or Waikato.
- Impactful Role: Play a key part in delivering exceptional cycling experiences.
- Competitive Pay: $32.50 per hour, with payments made on invoice.
How to Apply:
If you’re excited about joining a dynamic team and helping us create amazing cycling adventures, we’d love to hear from you! Please send your CV and a brief cover letter outlining your relevant experience to jobs@trackntrail.co.nz.
Driver – Multi-Day Cycle Tours
Company: Track & Trail Cycle Adventures
Location: Rotorua (Flexible – Can be based anywhere in the Bay of Plenty or Waikato)
Contract Duration: minimum of 2 consecutive days, up to 14 consecutive days
Pay: $40-$45 per hour plus GST (if registered), paid on invoice
About Us:
Track & Trail Cycle Adventures is dedicated to providing exceptional cycle tours on New Zealand’s stunning trails. We take pride in ensuring our guests have a safe, enjoyable, and memorable journey.
The Role:
We are looking to establish relationships with independent, on-call shuttle operators or freelance drivers to join our preferred contractor list. Engagements are ad-hoc and intermittent, typically ranging from 2 to 14 days based on your availability.
As a driver, you will play a crucial role in transporting our guests and their bikes, providing support along the way, and ensuring their safety and comfort. This role is perfect for someone who enjoys working with people and is confident in handling vehicles and trailers. Generally the vehicles are smaller 12 passenger Ford Transit or Mercedes Sprinters. Some driving on gravel is required.
Key Responsibilities:
- Guest Transportation: Safely transport guests between tour locations, ensuring they have a comfortable and pleasant experience.
- Trailer Towing and Reversing: Confidently tow and reverse a trailer carrying bicycles and gear.
- Guest Support: Be friendly, approachable, and supportive of our cyclists, assisting them as needed during the tour.
- Safety Assurance: Ensure the safety of guests by adhering to road safety regulations and providing a secure environment.
Essential Requirements:
- Clean Driver’s License: Class 1 license with no infringements. Class 2 license preferred.
- P Endorsement: Required to carry passengers legally.
- Towing Trailer Experience: Proven ability to tow and reverse trailers with ease.
- People Skills: Friendly, supportive, and customer-focused, with a commitment to guest satisfaction.
- First Aid Certification: Preferred but not mandatory.
Why Join Us?
- Short-Term Engagement: Perfect for those looking for a quick, rewarding job opportunity.
- Supportive Environment: Work with a friendly team and enjoy the beautiful surroundings of New Zealand’s best cycle trails.
- Competitive Pay: Fair compensation for your time and expertise, with payment made on invoice.
How to Apply:
If you’re an experienced driver with the necessary qualifications and are excited about helping us deliver fantastic cycling tours, we’d love to hear from you! Please send your CV and a brief cover letter outlining your relevant experience to jobs@trackntrail.co.nz.
Caterer – Multi-Day Cycle Tours
Company: Track & Trail Cycle Adventures
Location: Rotorua, New Zealand
Contract Type: paid per piece; $25 per main meal, $15 per lunch inc GST
About Us:
Track & Trail Cycle Adventures is dedicated to providing cyclists with nutritious and satisfying meals on our multi-day cycle tours. We focus on creating substantial, protein-rich meals that fuel our riders without the need for fancy presentation.
The Role:
We are seeking an experienced and reliable Caterer in Rotorua to prepare meals that will be taken on our cycle trips. Some meals will be frozen for later use, while others will be fresh. Our ideal candidate can create delicious, hearty evening dishes that are easy to heat and serve in basic kitchen facilities. Lunches are also required.
Key Responsibilities:
- Meal Preparation: Create substantial, protein-based meals suitable for hungry cyclists. Focus on taste and nutrition rather than restaurant-style presentation.
- Flexible Catering: Prepare both frozen and fresh meals that can be easily reheated in basic kitchens during the tours.
- Commercial Kitchen: Work from an accredited commercial kitchen to ensure the highest standards of food hygiene, safety and quality.
- Packaging: Package meals appropriately for transport and storage, ensuring they remain fresh and easy to handle during tours.
Essential Requirements:
- Commercial Kitchen Experience: Must work from an accredited commercial kitchen with a strong understanding of food safety standards.
- Meal Planning: Ability to plan and prepare meals that are easy to heat and eat, with a focus on satisfying, protein-rich dishes.
- Attention to Detail: Ensure all meals are well-packaged and labeled for easy identification and handling during tours.
- Reliability: Punctual and dependable, with the ability to meet tight deadlines for meal preparation.
- Flexibility: some guests request vegetarian or gluten or dairy free or have allergens related to nuts etc. You will need to work with us on these.
Why Join Us?
- Flexibility: Part-time, piece work that fits around your existing commitments.
- Impactful Work: Play a key role in fueling our cyclists with the nutrition they need to enjoy their adventures.
- Competitive Pay: Fair compensation for your culinary expertise, paid on invoice.
How to Apply:
If you’re a skilled caterer who can deliver substantial, heat-and-eat meals for our cycling tours, we’d love to hear from you! Please send your CV and a brief cover letter outlining your relevant experience to ride@trackntrail.co.nz.
Bicycle Fleet Assistant
Company: Track & Trail Cycle Adventures
Location: Rotorua (Flexible – Based at our operational hub/depot)
Hours: Part-time, intermittent seasonal work, based on tour schedules
Pay: $28.00–$32.00 per hour plus GST (if registered), paid on invoice
About Us: Track & Trail Cycle Adventures specializes in creating awesome multi-day cycling experiences across the stunning trails of New Zealand’s central North Island. We are passionate about showcasing the region’s natural beauty, cultural heritage, and unique attractions.
The Role: We are looking for a practical, hands-on Freelance Bicycle Fleet Assistant to support us on an ad-hoc, seasonal basis. This role is perfect as a flexible part time job for someone who knows bikes and wants to help keep our fleet in top-tier condition. You will be responsible for detailing the bikes after tours, conducting basic safety checks, and spotting mechanical faults before the bikes head back out on the trail.
Key Responsibilities:
- Fleet Cleaning & Detailing: Thoroughly wash, degrease, and clean e-bikes and standard mountain bikes returning from multi-day tours.
- Pre-Ride Safety Checks: Run through our safety checklist—checking tire pressures, brake pad wear, chain lubrication, and ensuring components are secure.
- Fault Identification: Inspect frames and components to spot and log faults (such as frayed cables, wheel buckles, or shifting issues) so they can be escalated for professional servicing.
- Minor Adjustments: Handle basic, minor tweaks such as adjusting seat heights, tightening loose bolts, and replacing basic accessories as needed.
Essential Requirements:
- Mechanically Minded: Practical, hands-on experience with bicycles. You don’t need to be a fully qualified mechanic, but you must know your way around a bike.
- Attention to Detail: Methodical and thorough when checking equipment, ensuring nothing is missed that could impact a guest’s ride.
- Familiarity with E-Bikes: Comfortable handling and lifting heavier mid-range e-bikes.
- Reliability & Flexibility: Ability to work independently on an on-call basis, aligning with tour return timelines.
Why Contract With Us?
- Ultimate Flexibility: Casual piece-work that easily fits around your primary job or commitments.
- Great Working Environment: Work with a passionate tourism team and high-quality cycling gear.
- Competitive Contract Rates: Fair hourly compensation for your time and care, paid promptly on invoice.
How to Apply: If you’re a bike enthusiast looking for a rewarding, flexible side gig helping us maintain a pristine fleet, we’d love to hear from you! Please send a brief email or message outlining your experience with bikes to jobs@trackntrail.co.nz.